Training
Master Credit & Collections Skills That Drive Results
Practical training that reduces bad debt, improves cash collection, and accelerates your career progression
Upcoming Virtual Workshops
Book now to secure your spot — all sessions delivered live online.
Training Delivery Methods
We have a range of delivery options for CICM Training Course Sessions that fit you and your organisation's needs.
Bitesize On-Demand
Our Bitesize On-Demand solution training can be viewed anytime, anywhere with downloadable Credit Management and Debt Collections focused training videos.
- Watch anytime, anywhere
- Downloadable video content
- Credit & collections focused
- Self-paced learning
Virtual Workshop
Our Virtual workshops are ideal for individuals and teams to train from their desks, with our gold-standard trainers from a live, online session.
- Live, interactive sessions
- Gold-standard trainers
- Ideal for individuals & teams
- Bundle deals available
Face-to-Face
Our Face-to-Face training solutions can be tailored and delivered in person to your Credit Management and Debt Collections teams.
- Tailored to your organisation
- Delivered on-site
- Team-focused delivery
- Customised content
Trusted by leading organisations across industries
What Our Students Say
Hear from professionals who have benefited from our training programmes.
I feel like I gained a different perspective when looking at customers finances. I feel more confident on how to interpret financial information.
The course trainers were very attentive, explained things in detail and made the session both practical and theoretical.
The information was really informative and opened my eyes to new ways of learning. This is something I've not experienced before, therefore I felt it was really useful.
The trainer is fantastic. Extremely knowledgeable and great at what they do.Very creative in their mindset and promoting this with everyone else in the workshop.
The trainer is a master in their field. Very informative an thought provoking.