Courses for High Court Enforcement Agents

If you work in enforcement, these are the courses that are the best to support you in your career development

The High Court Enforcement Officer role requires a combination of skills such as: emotional intelligence, physical and social awareness and the art of attentive listening. In this blog, we're going to be taking a look at the courses in High Court Enforcement that develop these skills and make you the best at what you do.

Qualification courses for Enforcement Agents

CICM Qualifications are regulated by Ofqual, Qualification Wales and, CCEA (Regulations) and available in Apprenticeships or a range of study options, as well as the Education and Skills Funding Agency (ESFA) for End Point Assessment (EPA), making it the top choice for many employers when they look to upskill their people.

Level 2 Award in Taking Control of Goods

The Level 2 Award in Taking Control of Goods is a mandatory exam that can be taken at any time for High Court Enforcement Officers, when you become a Studying Member with the Chartered Institute of Credit Management.

Level 3 Award in Advanced Enforcement

A written assignment that requires 50% to achieve a Level 3 Pass, the Advanced Enforcement Qualification looks at the following areas that contribute to the profile of a successful High Court Enforcement Officer: The role and responsibilities, Taking control of goods, Customer relationship management, Advanced Enforcement and Reflective Practices.

This qualification grants High Court Enforcement Officers a much more enhanced knowledge of the High Court Enforcement profession and, for successful candidates, is a stand-out achievement in their field.

Level 4 Diploma in High Court Enforcement

In collaboration with the High Court Enforcement Officers Association (HCEOA), the Level 4 Diploma in High Court Enforcement was recently updated for the modern High Court Enforcement Officer.

Comprising of four compulsory units and assessments, the Level 4 Diploma includes the following:

Writs of Control – Assessed with an Assignment
Writs of Execution – Assessed with an Assignment
HCEO Fees and Accounting – Assessed with an Assignment
High Court Enforcement (Laws and Regulations) - Assessed with an Exam

For more information on CICM High Court Enforcement Exams, explore our Assessments page for enforcement.

Training Courses for Enforcement Agents

The Chartered Institute of Credit Management is renowned for delivering high standard training to credit management and debt collections professionals to businesses of all sizes.

If you work in High Court Enforcement, we’ve compiled a list of training courses that would be best suited to your role, in this half of the blog.

Successful Negotiation

The ability to negotiate as a High Court Enforcement Officer is crucial. It is important to display empathy and achieve fair outcomes that are in line with the Regulator’s call to action in March 2024. Find out more about our Successful Negotiation training course.

Legal Recoveries

If debt recovery through the courts is daunting, then having a highly informative CICM trainer that is experienced in law to guide you through what you need to navigate the court system and its rules would be a recommended course for you. Take a look at our Legal Recoveries training course, here.

Authors

Tom Sharman

Senior Marketing Executive, Chartered Institute of Credit Management

I'm passionate about strategy, have an eye for analytics and care about memorable customer journeys through innovative content, campaigns and communications.

I have been recognised as the Advanced Apprentice of the Year by the Peterborough Telegraph, awarded to me as a result of the quality of the work I produced during my apprenticeship - an award that I see as a true testament of my knowledge, diligence, passion and dedication to the marketing profession.

Email:: [email protected]

Alan J Smith FCICM

High Court Enforcement Group

I am an authorised High Court Enforcement Officer and Director of Corporate Governance at High Court Enforcement Group, the UK’s largest independent company of High Court Enforcement Officers.

I am also the Chair and a director of the High Court Enforcement Officers’ Association. In this role I have been involved in discussions with Government departments on enforcement and worked closely with the Ministry of Justice to develop the new fee scale for High Court Enforcement, introduced in April 2014 and also in the Associations response to the 2023 Fee Review.

I am committed to professional standards throughout the enforcement industry: I sat on the Association’s educational board and worked closely with the Chartered Institute of Credit Management in the development of the Association’s established qualification.

I started my career in local government, working in a number of posts in the General Rates, Poll Tax and Council Tax departments of two local authorities. I realised early on in my career that enforcement was the pathway I wanted to take.

In 1993 I left the public sector to join a Yorkshire Sheriff’s office, passing the Sheriffs’ Officers’ Association examination in 1995 and appointed Sheriffs’ Officer for West and North Yorkshire and Cumbria in that year and was made an Associate Partner in 1999. In the same year I became a committee member of the Sheriffs’ Officers’ Association and was also active on the National Sheriffs’ Campaign working group, promoting the use of Sheriffs’ Officers’ and the High Court for the enforcement of County Court judgments.

After joining a large HCEO company in 2003, I was appointed an Authorised High Court Enforcement Officer by the Lord Chancellor one year later. In 2007, I was promoted to Chief Operations Officer and managed the field enforcement operations through a dedicated support team.

In 2010 I joined a Lancashire based enforcement company to establish a High Court Enforcement department, before moving to High Court Enforcement Group in December 2012, when I joined the management team as Director of Corporate Governance.