The Learning and Development Journey | Valda Energy

Investing in the future is key to any successful business. Hear how Valda Energy's learning and development journey is progressing.

To cultivate a skilled workforce and empower individuals, they've partnered with the Chartered Institute of Credit Management (CICM) through an apprenticeship program.

Building a Strong Foundation:

The program offers a structured approach, combining classroom learning with practical experience. Credit Control Apprentices receive:

Virtual Classes: Led by knowledgeable tutors, these sessions provide a solid foundation in credit management and debt collections.
One-on-one coaching: Dedicated mentors guide apprentices, track progress, and offer personalised feedback.
Workplace integration: Apprentices apply their learnings directly through calls, emails, and interactions with customers, honing communication and negotiation skills.

Benefits for Apprentices:

The program empowers individuals like Kirsty, to:

Gain valuable skills: Learn best practices in credit control and collections, setting a strong foundation for a successful career.
Balance work and learning: The program's structure allows for effective time management, making it accessible for those already in the workforce.
Develop confidence: Through support and guidance, apprentices gain the confidence to excel in their roles.
Pursue further qualifications: The program opens doors to additional certifications and career advancement.

Valda Energy's Success Story:

The program has proven to be highly beneficial for Valda Energy as well. Tom East, Learning and Development Manager, highlights the program's positive impact:

Empowered workforce: Apprentices develop valuable skills that contribute directly to the company's success.
Knowledge base expansion: The program ensures consistent best practices and up-to-date knowledge across the team.
Positive work environment: Apprentices bring a fresh perspective and contribute to an overall positive and motivated team spirit.

Looking Forward:

Both Valda Energy and the apprentices are enthusiastic about the program's future. The apprentice is already considering pursuing a Level 3 qualification, demonstrating the program's effectiveness in fostering a love for learning and growth.

Valda Energy's experience is a testament to the power of apprenticeship programs. It's a win-win situation for both businesses seeking skilled talent and individuals looking to build successful careers.

Considering an apprenticeship program? Take a page out of Valda Energy's book and explore the possibilities of CICM Apprenticeships

Author

Tom Sharman

Senior Marketing Executive, Chartered Institute of Credit Management

I'm passionate about strategy, have an eye for analytics and care about memorable customer journeys through innovative content, campaigns and communications.

I have been recognised as the Advanced Apprentice of the Year by the Peterborough Telegraph, awarded to me as a result of the quality of the work I produced during my apprenticeship - an award that I see as a true testament of my knowledge, diligence, passion and dedication to the marketing profession.